Privacy Policy

This Privacy Policy governs the manner in which Heymann Performing Arts Center (hereinafter referred to as HPAC) collects, uses, maintains and discloses information collected from users (each a "User") of the http://www.heymanncenter.com website ("Site"). This privacy policy applies to the Site and all products and services offered by HPAC.

Personal Data

We may collect personal data from Users in a variety of ways such as when Users visit our site, register on the site, place an order, subscribe, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for name, email address, mailing address, phone number, credit card information and address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal data which will affect parts of the service which rely on that data.

Non-personal Data

We may collect non-personal data about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Tracking and Cookies

Our Site uses functions such as "cookies" to track information and for record-keeping purposes which will influencce the experience of that User, for instance by proviidng more relevant marketing. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, some parts of the Site may function differently. If any part of the Site fails to function as a resuly of this, please let us know.

How We Use This Information

We may collect and use Users' personal information for the following purposes:

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communications channel and is encrypted and protected with digital signatures.

Data Sharing

We do not sell, trade, or rent Users personal identification information to others. We share aggregated demographic information (but not personal data) with our business partn4ers, such as Producers and marketing providers to make marketing decisions. We use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those purposes.
We will only transfer information outside the EEA where the organization receiving the personal data has provided adequate safeguards in accordance with the requirements of GDPR.

Giving You Control

You can have access to your data and update your preferences by logging in and changing them. Alternatively, you can email us or call us and we can give you this information or make these changes for you (note we cannot remove contact information from your account whle your attendance at a performance is pending as this informtion is contractually required). You may request that your data is transferred to a third party.
If you are unhappy with any aspect of our data policy, please call HPAC at (337)291-5540 and speak with management.

Fair Processing of Data

We ordinarily process data on the basis that our Users are visiting our site because they have an interest in interacting with us. We collect limited data and make limited use of it in order to serve the interest which Users have in interacting with us.
Where a User consents to receive marketing communications from us by opting-in to our mailing list, we will send these communications. It is possible to unsubscribe instantly.
In the case of a User purchasing a product from us, we contractually require personal data in order to complete the transaction and provide key information. Once the contract has been fulfilled (for instance,after you have attended a play) we will normally keep your data becuse we believe you may be interested in returning to us for a similar product, but you may change these preferences at any time.

Changes to this Privacy Policy

We have trhe discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this site, please contact us at: (337)291-5540

This document was last updated on November 29, 2022.